Privacy Policy

Last updated: April 23, 2025

This Privacy Policy explains how Edgardo Carreras ("we", "our", or "us") collects, uses, and stores information when you use the Ashes Guild Companion Discord App ("the App").

1. Information We Collect

We collect only the minimum information necessary to provide and maintain the features of the App. This includes:

• Discord Member IDs – used to associate actions with specific users.
• Discord Server IDs – used to associate data with your server.
• User-Generated Content – including crafting orders, buy/sell tickets, role assignments, and other information submitted via the App.

2. How We Use This Information

The data we collect is used to:

• Provide core App functionality such as ticket creation and role management.
• Maintain personalized data per Discord server and member.
• Improve and troubleshoot the App.

3. Data Sharing

We do not sell, share, or rent your data to third parties. Your information is only accessible by the App systems and the owner(s) responsible for its operation.

4. Data Retention

We retain collected data as long as your server uses the App or until a deletion request is received. If your server removes the bot or you request data deletion, your data will be permanently deleted within 30 days.

5. Data Security

We use industry-standard practices to safeguard your data, including secured databases and restricted access to stored information.

6. Your Rights

You may request that we delete your data by contacting us at the email address below. We will verify your identity and remove your data within 30 days.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and the "Last updated" date will reflect the most recent revision.

8. Contact

If you have any questions or requests regarding your data or this Privacy Policy, contact us at:

Email: me@edgardocarreras.com